ASK US ANYTHING TERMS & CONDITIONS
At Nature’s Path want people to eat like the world depends on it. And to us, that starts with choosing organic. Ask us a question about our food, and we’ll get back to you within two business days using the email you provide us. We’ll respond within two business days (Our response task force is closed on weekends and Canadian holidays.)
We’ll be as transparent as possible, but we do have a couple of rules.
We reserve the right to filter or prohibit any questions or submissions that do not comply with the following guidelines at our sole discretion, and to remove questions without prior notification to or consent from the submitter – that’s you.
We’ll respond to questions or comments about:
- Our food, company, values and processes
- Organic food, organic agriculture and the organic industry
- Food certifications, including (but not limited to): Certified Organic, Non-GMO Project Verification, Whole Grain Council, paleo, vegan, kosher and gluten free
What we won’t respond to questions or comments that:
- Are inappropriate, abusive or otherwise offensive
- Include profanity or otherwise explicit, suggestive or offensive content
- Describe, depict or contain any illegal, dangerous, inappropriate or unsafe activity, or be otherwise obscene or inappropriate.
- Promote, endorse or condone the use of alcohol, drugs (illegal or otherwise), tobacco, firearms/weapons (or the use of any of the foregoing)
- Are violent or derogatory towards any person, company or group
- Promote any particular political agenda or message
- Describe, in any identifiable way, any copyrights, trademarks/trade names, logos, or similar brand identifying marks
- Refer to other businesses, brands or organizations by name
- Contain any personal identification such as addresses, phone numbers or license plates; or personal names or email addresses for anyone other than yourself
- Contain the image or likeness of or reference in any identifiable way (for example, by first and last name, or by any part of a name that is identifiable) of any person other than you, the submitter
- Contain advertisements, affiliate links, or content that is of a promotional nature
Because there are a lot of ways to ask a question, if your submission is similar to one we’ve already answered, we reserve the right to not post your submission and/or to direct you to where we’ve already replied to that comment or question.
If you have any questions about your questions, our answers, or want to know why we didn’t respond to your submission, please email us at consumerservices@naturespath.com.
If at any time you wish to remove any comments, content, materials or information that you have submitted, please email us at consumerservices@naturespath.com, and clearly specify the content you wish to have removed. Please note we may need to contact you for further information regarding a removal, so by emailing us, you are authorizing Nature’s Path to contact you about that request at the email address from which your request originates. Nature’s Path will make reasonable efforts to honor any removal request within ten (10) business days of receipt.
Read these official regulations (“Regulations”) in their entirety before submitting comments or questions to the Ask Us Anything module as part of our “Eat like the world depends on it” campaign (“Campaign”).
Regulations
By entering a question or comment, the Submitter agrees and consents to allow the Administrator and their agents, subsidiaries, affiliates, transferees, sub licensees, and anyone authorized by the Administrator (including the operators of any third party websites and pursuant to any terms and conditions applicable to those websites) to use, replicate, alter, adapt, modify, publish, broadcast, translate, produce derivative works from, distribute, present, play, and exercise all copyright and other intellectual property rights with respect to the question or comment asked and the Submitter’s first name, worldwide, royalty-free and in perpetuity for any and all purposes, including, but not limited to, editorial, advertising, trade and/or promotion on behalf of the Administrator, in any and all forms of media, now known or hereafter devised, including, but not limited to, print, TV, radio, cable, electronic or World Wide Web, including on www.naturespath.com, www.facebook.com/NaturesPath, www.twitter.com/naturespath, www.instragram.com/naturespathorganic without further limitation, restriction, compensation, notice, review, or approval to the extent permitted by law.
Also by participating in the Campaign, the Submitter will be sharing their personal information with the Administrator. Personal information collected by the Administrator will be used for administration of the Campaign. Furthermore, by submitting content, Submitters agree to the Administrator’s use of Submitter’s personal information as described in their respective privacy policies. Please refer to Nature’s Path Foods Inc.’s privacy policy at www.naturespath.com/privacy-policy for important information regarding the collection, use and disclosure of personal information by Nature’s Path Foods Inc. Nature’s Path uses reasonable commercial efforts to comply with Federal CAN–SPAM law and submitters may subsequently opt-out of receiving further emails by following opt-out instructions contained in Nature’s Path Foods Inc.’s privacy policy. All submissions become the property of Nature’s Path upon receipt.
By participating in the Campaign, Submitters agree to release and hold harmless the Administrator and their parent companies, subsidiaries, affiliates, partners, representatives, agents, successors, assigns, employees, officers and directors (“Released Parties”) from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever including without limitation, property damage, personal injury (including emotional distress), and/or death which may occur in connection with preparation for, or participation in, the Campaign.
Released Parties assume no responsibility for any injury or damage to submitters or to any other person’s computer, regardless of how caused, relating to or resulting from entering or downloading materials or software in connection with the Campaign. In the event that you breach any of your representations, warranties or undertakings contained herein, Released Parties shall be entitled to and may seek indemnification from you for recovery of all legal fees, damages, claims and other expenses that may be incurred by Released Parties or their respective affiliated entities as a result of your aforementioned breach.
Submitter agrees to indemnify Released Parties from any third party claims, damages, losses or injuries, including reasonable attorney’s fees and costs, arising from or relating to submitters participation in the campaign. Submitter acknowledges that Released Parties have neither made nor are in any manner responsible or liable for any warranty, representations or guarantees, express or implied, in fact or in law, including, but not limited to, express warranties provided by the manufacturer of the goods or their affiliates.
Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these policies or guidelines, or the rights and obligations of the Submitter or Administrator in connection with the Campaign, shall be governed by, and construed in accordance with, the laws of the Commonwealth of Pennsylvania without giving effect to any choice of law or conflict of law rules (whether of the Commonwealth of Pennsylvania, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the Commonwealth of Pennsylvania. In addition, any dispute relating to the campaign (including these policies and guidelines) shall be brought in the appropriate state or federal court having jurisdiction over the subject matter located in the County of Lehigh, Pennsylvania. Submitters hereby irrevocably consent to the personal jurisdiction of said courts and waive any claim of forum non convenience or lack of personal jurisdiction they may have.
